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Share some Cisco Business Value Specialist 820-424 exam questions and answers below.
Which two options describe the customer in an outcome-driven sales engagement? (Choose two.)
A. Knows issue and desired outcome
B. Aware of opportunities and problems that need to be solved
C. Knows the value and benefits for change
D. Is sensitive to price
Answer: B,C
Which option describes Step 2 of Cisco's outcome-based sales approach?
A. Get a lead, find a customer who may be interested
B. Assemble your sales team and determine your objectives
C. Gather what you know about the customer
D. Meet with your customer to uncover, validate and help them prioritize their business careabouts
Answer: C
Which option is the recommended approach to gain access to additional key stakeholders within the customer organization?
A. Approach the stakeholder through their gatekeeper
B. Approach the stakeholder direct
C. External referral from a C level executive
D. Internal referral from an existing contact
Answer: D
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